Technical notes


1. MINIMUM SYSTEM REQUIREMENTS

  • PC

    • Processor with 1 GHz (or faster)

    • RAM: min. 4 GB recommended

    • Hard disk space: 16 GB for 32-bit operating system or 32 GB for 64-bit operating system

    • Graphics card: DirectX 9 or higher with WDDM 1.0 driver

    • Internet connection: min. 2Mbps

  • Tablet

  • Smartphone (not recommended due to screen size)



2. BROWSER SUPPORT

Notes: If you have an older browser version, we strongly recommend that you update it. Please also make sure that the use of external cookies (third-party cookies) is possible.

  • Google Chrome: v30 or newer

  • Mozilla Firefox: v27 or newer

  • Apple Safari: v7 or newer

  • Microsoft Edge

  • Microsoft Internet Explorer: v7 or newer

    • Note: For Internet Explorer browsers prior to v11, you must manually enable TLS 1.2 under Tools > Internet Options > Advanced. This setting can be applied to multiple users through a group policy.

If you still have the effect that a constantly reloading page appears in the course (no course processing possible) please use the alternative URL: https://serview.talentlms.com



3. MOBILE OPERATING SYSTEMS

  • Android: v4.1 or newer

  • iOS: v5.1 or newer

On mobile devices, we recommend using the Talent LMS app. In this app, you have the option to download the complete course locally to the device and learn offline (without an internet connection). An internet connection must be available to synchronize with the learning system.



4. FOR QUESTIONS / TECHNICAL ISSUES

You can reach us on weekdays from Monday to Friday 09:00 to 17:00 at +49 6172/17744-40 or at order-processing@serview.de.

Technical problems are best reported by e-mail with the help of screenshots.